What exactly is emotional intelligence? It is the awareness, understanding and management of emotions in yourselves and in your relations with others.
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I also hear the term emotional quotient (EQ), is it the same as emotional intelligence? Emotional quotient (EQ) is the measurement of emotional intelligence. EQ is used similarly to IQ (the measurement of intellect) but in relation to emotions.
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What kind of experience do you have in the healthcare industry? I have a lifetime of experience on the receiving end of healthcare professionals who are overworked, stressed and un-empathetic. Back to Top
If you have not worked in healthcare yourself, how can you really help those who do? I walk in without the prejudices of the insiders' perspective. This benefits the whole group and offers a fresh outlook. Back to Top
How can you possibly know what these doctors, nurses and healthcare providers need? We are all human and we have emotional needs that enable us to thrive and function well. My simple four step process uncovers the specifics for each individual and we work from those places.
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